Kitchener IT Company

Welcome to RTC Managed, your trusted IT partner serving the Kitchener, Ontario area. We understand that the modern business landscape is highly dependent on effective, secure, and robust IT solutions. That’s why we’re committed to offering comprehensive IT support, including Managed IT Services, 24/7 Tech Support, Disaster Recovery and Prevention, and Cybersecurity Services. We strive to understand the specific needs of your business to offer tailor-made solutions that not only solve your immediate problems but also set you up for long-term success.

Managed IT Services

Our Managed IT Services go beyond merely fixing your tech issues. We adopt a proactive approach to manage your entire IT infrastructure. From regular system monitoring to ongoing maintenance tasks, we take responsibility for ensuring that your systems are always up and running efficiently. This allows you to focus on your core business activities, knowing that your IT needs are in expert hands. We identify potential issues before they become problems, and apply the necessary updates and patches, making sure everything runs seamlessly.

24/7 Tech Support

We understand that downtime is costly, both financially and reputation-wise. That’s why we offer round-the-clock tech support. Our skilled technicians are always ready to provide instant, on-demand assistance, whether it’s hardware failures, software glitches, or network disruptions. We ensure that your business operations are minimally affected and resolve any tech-related issues promptly.

Disaster Recovery and Prevention

Data loss or system failure can bring your operations to a grinding halt. RTC Managed offers robust Disaster Recovery and Prevention services to ensure your valuable data is secure and easily retrievable. We develop and implement a disaster recovery plan customized for your business. This involves regular backups, data encryption, and cloud solutions that allow for quick restoration of systems in the event of a catastrophe.

Cybersecurity Services

The cyber landscape is constantly evolving, posing new challenges every day. We prioritize your security by offering comprehensive cybersecurity measures designed to protect your valuable data and confidential information. We set up firewalls, deploy antivirus software, conduct thorough security audits, and train your staff in security best practices. Our aim is to safeguard your business from any potential cyber threats or data breaches.

We’re not just another service provider; we are your dedicated IT department. We bring the expertise, the technology, and the solutions needed to streamline your IT activities, boost your operational efficiency, and help you stay ahead in an increasingly competitive and digital world. Partner with RTC Managed to navigate the complexities of modern IT and keep your Kitchener-based business robust and agile in this digital era. Visit us at to learn more or get in touch with our expert team.

Why Choose us as an IT Company in Kitchener?

In an ever-evolving technological landscape, choosing the right IT partner is more critical than ever. So why should your Kitchener-based business pick RTC Managed? There are several compelling reasons.

Firstly, our understanding of the local business environment sets us apart. We’re not just another faceless tech company; we’re part of the Kitchener community. This unique perspective allows us to provide specialized solutions that address the challenges faced by businesses in the area. From seasonal fluctuations to industry-specific demands, our solutions are fine-tuned to cater to your local needs.

Secondly, innovation is at the core of everything we do. We constantly invest in the latest technologies and keep our team updated with current trends and best practices. Our clients benefit from the most cutting-edge solutions, whether it’s using machine learning algorithms for predictive maintenance or implementing blockchain for enhanced security.

Thirdly, we offer unparalleled scalability. As your business grows, your IT needs will inevitably evolve. Our services are designed to grow with you. You won’t have to switch providers or adapt to new systems; we ensure that our solutions are scalable to match your business trajectory.

Lastly, our customer service is second to none. We believe that the cornerstone of a successful business relationship is effective communication. That’s why we assign a dedicated account manager to each of our clients. This ensures a single point of contact who understands your business inside out and can offer personalized service.

With RTC Managed, you’re not just getting a service provider; you’re gaining a long-term strategic partner committed to your business’s success. When the stakes are high and you can’t afford mistakes, RTC Managed offers the reliability, innovation, and local expertise you need to ensure your business thrives in Kitchener and beyond.

Empowering Excellence in Various Industries

Managed IT Services For Accountants


Finance & Insurance Companies

Financial & Insurance Services

Large buiness and enterprise

Large Business & Enterprise

law firm IT support

Legal & Professional Services

local and small business

Local & Small Businesses

manufacturing construction business

Manufacturing & Construction

medical facility and doctor

Medical Facilities & Doctors

retail franchise business

Retail & Franchise

manufacturing construction business

Manufacturing & Construction

Additional IT Services We Offer in Burlington

Managed IT Service

Managed IT Services

We make technology easy by providing one point of contact for all of your technical support needs.

IT Consulting

IT Consulting

We take a holistic approach to assess your business’s technology requirements and goals

Business Continuity Disaster Recovery

Disaster Recovery

You can’t predict the next crisis, but we can help you be prepared for it, as well as recover from  incidents.

Cyber Security

Cyber Security

Cyber Security does not have to be a daunting challenge. We’ll help secure your system and data in a simple manner.

Save Thousands on IT Expenses

Tech Support Helpdesk

We provide a local helpdesk team who get to know you and your team and limit business downtime and minimize impact.

All Services

All Services

What Clients Say About Our IT Company in Kitchener?

Crys Masterson
After interviewing several providers, my law firm (Masterson Law) hired Jeremy and his team for IT support. They're personable, professional, responsive, and capable. I would highly recommend their services and will be using them for as long as they'll have me!
joshua silverthorne
great IT company to work with, responsive and knowledgeable in multiple facets of IT
Diane Sousa
Just want to say how very impressed we are with James. He has the best customer service demeanor and is always so friendly and pleasant to talk to on the phone. We finally got to meet him in person today and found him to be equally personable in the flesh. He fixed all of our open tickets and answered a lot of other questions we had for him as well. You've got a rock star of an employee with James and we just wanted to make sure we recognized him to his boss!
Linda c
RTC has a great team who work efficient and are committed to assisting personal office requests and trouble shooting. Thank you RTC for the continued great service!
Michael M
Great IT company
POSS Design Ltd
A++ top notch IT services - highly recommended. RTC has been our only IT service provider for over 15 years, and we hope they will be for another 15 more. We have yet to run into a problem that RTC hasn't solved quickly and professionally - everything from server implementation/security/maintenance, to employee computer setup/maintenance/support, to custom video conferencing solutions, and all other IT needs. RTC keeps our data secure, and keeps our business running.
Fantastic worry-free IT service and support. Automatic response to issues before we have time to call.

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