Tech Support Helpdesk

Complete IT Support and IT Service Management for small to medium sized businesses

Contact Us

Hire 24/7 Tech Helpdesk Support Burlington


We provide a local helpdesk team who get to know you and your team and limit business downtime. We want you to have the utmost confidence in your infrastructure, so RTC Managed IT services offers a 24/7 helpdesk to ensure that any issues you have can be addressed without any wait-times and with full clarity and explanation from our experts.

We ensure that we are available to you day and night for any question or concern, big or small. Our 24 hour helpdesk is staffed with professional, courteous, and certified technicians to offer technical support in a timely manner. We recognize how frustrating it can be when calling helplines and dealing with someone new each time so we have kept our helpdesk to 3 dedicated technicians. Say good-bye to having to re-explain yourself time and time again. We know you, we know your business, and we are here to help.


About Our Tech Support


In today’s fast-paced, technology-driven world, businesses of all sizes rely on technology to support their operations and compete in their respective markets. However, technology can also be a source of frustration and downtime when it fails or runs into problems. That’s why 24/7 tech support services are increasingly in demand by businesses.

Helpdesk support is essential for companies looking to keep their technology systems up and running smoothly. This type of support service provides around-the-clock assistance for businesses that need help with their technology, no matter what time it is. Whether it’s a critical issue that needs to be addressed immediately, or a routine software upgrade, a 24/7 tech support service can provide the help and support businesses need.

IT helpdesk support is an essential component of any modern business, as technology has become increasingly integrated into the operations of organizations of all sizes. IT helpdesk support provides a centralized point of contact for employees to receive technical support, troubleshoot issues, and resolve problems related to technology and systems.


Benefits Of Having 24/7 Helpdesk Support


There are several key benefits to hiring us for 24/7 tech support services. One of the main benefits is that it provides peace of mind. With a 24/7 tech support service, businesses can be confident that they will be able to get help and support when they need it, no matter what time of day or night it is. This can help minimize downtime, improve cybersecurity, and ensure that businesses can continue to operate effectively, even when technology issues arise. By having a disaster recovery plan in place, you can further ensure your business is secure, no matter what happens.

Another benefit is that it can help businesses save time and money. By outsourcing tech support services to a specialist provider, businesses can free up their internal IT staff to focus on other important tasks, such as developing new technologies or implementing new systems. This can also reduce the need for businesses to invest in expensive hardware and software, as well as reducing the cost of maintaining an in-house IT team. Or, like many small businesses, you don’t have an internal IT team and the cost of several in-house hires to provide a similar level of service would be cost-prohibitive.

A business providing 24/7 tech support services can also provide businesses with access to a wide range of expertise and skills. With a team of experienced technicians available around the clock, businesses can get help and support with a wide range of technology issues, from simple software upgrades to complex network configurations. This can help ensure that businesses get the right support and advice, no matter what their technology needs are.


IT Helpdesk. Fast Response Time. 24/7 Support.


At RTC, we ensure you have the support you need exactly when you need it. Forget about wait times and have your issues solved right away. To learn more about how we can help, call us at 905.633.3912 or click below to complete our contact form for your free quote.


What Our Client says

Dr. Walter Heidary

Founder & CEO, Desired Smiles, CEO, Childventures EarlyLearning Academy, CEO, One Global Canada, Co-CEO, BRED Token Limited

As an owner of multiple businesses, we rely on technologies that are current,predictable, and stress free. RTC has provided us with exceptional service and ensured that our data is safe,secure, and if needed instantly recoverable.

They have allowed our employees to focus on their jobs because our IT systems are fully monitored and maintained. The downtime we had experienced with our previous provider has been eliminated with the relationship we have with RTC and their proactive strategies.

For peace of mind, a stress-free IT experience, aknowledgeable group of professionals, I would unconditionally recommend RTC Managed Services.

Kevin Milne

President & CEO, Marswell Metal Industries

I have used RTC Managed Services for all my IT requirements for over 10 years.Jeremy Kopp and his team are extremelyreliable and conduct themselves in a very professional manner.We are cloud based and their response time to issues is immediate.

We use RTC for all servicesincluding, cyber security, hardware and software procurement, maintenance and support.

Jeremy regularly suggests andrecommends security upgrades andpolicies and then implements. His knowledge is top notch! RTC is a full service company which I highly recommend.

Join us now

Let's talk

You can take the first step to reinventing your business by partnering with RTC Managed Services. Just fill out the form below and we’ll be in touch right away.