About Us
RTC Managed

We’re your go-to network operations centre and we are all about reinventing your business

RTC Managed Services was founded in 2007 by our president Jeremy Kopp. Once a dedicated IT technician, Jeremy saw the value in developing lasting relationships and creating secure and cost-effective solutions to IT complications. With Jeremy’s passion of assisting small and medium sized businesses in IT infrastructure, he developed a team of like-minded and passionate technicians to execute the professional services that RTC offers today.

We recognize how crucial IT is to operating and growing your business smoothly, and we are excited to work with you to reach all of your professional goals. Our satisfaction comes from knowing that we have provided an innovative and effective service from our devoted team that has assisted in your business’s success.

At RTC Managed Services, our technicians love Information Technology. Our experts will work closely with you to ensure that we are developing a plan for your specific needs. We want your business to operate reliably, protected from cyber threats, and at its peak capacity. Our goal is your success, and we take pride in our participation in your business’s growth.

Once a service that only large corporations could afford, we have kept RTC cost effective. It is important for us to be capable of offering small to medium sized businesses the same advantages of having computer, server, and network security. We believe in our clients, so we offer our team of experts at an affordable rate so that you have the freedom to grow your business.

RTC will accomplish this reliability with our clients by proactively managing your systems using automation and advanced detect and response technologies. Our strongly developed Network Operations Centre (NOC) and Security Operations Centre (SOC) are monitoring your systems and identifying any red-flags before they become issues. Our experts are ready to respond to any incoming alerts and to perform complete damage control before an issue can even arise.

We are passionate about the work we do at RTC, and we want to plan for your success! We offer a 24/7 helpdesk with professional, polite, and certified technicians to provide you with personalized support at your fingertips. We understand the importance of working with professionals who anticipate your needs, so we keep our team small to ensure that you’re always communicating with technicians who already know and understand your platform. We want to make your experience with us as effortless as possible so that you can concentrate on your own business needs.

We sincerely look forward to building a continuing relationship with you and being part of your path to success!

Jeremy Kopp

Founder & President

Our Team

At RTC Managed, our expert IT team consists of highly skilled professionals with extensive knowledge and experience in the field. They stay up-to-date with the latest industry trends and possess specialized skills to address diverse client needs, ensuring exceptional IT services and support.

Time and time again, our most valuable assets prove to be our staff. We’d like you to Meet our Team!

Jeremy Kopp

Founder & President

James Hogendoorn

Senior Engineer

Keegan Junker

Field Engineer

Hear What Our Clients Say

I have used RTC Managed Services for all my IT requirements for over 10 years. Jeremy Kopp and his team are extremely reliable and conduct themselves in a very professional manner. We are cloud based and their response time to issues is immediate.

We use RTC for all services including cyber security, hardware and software procurement, maintenance and support.

Jeremy regularly suggests and recommends security upgrades and policies and then implements. His knowledge is top notch! RTC is a full service company which I highly recommend.

As an owners of multiple businesses, we rely on technology that are current, predictable and stress-free. RTC has provided us with exceptional service and ensured that our data is safe, secure and if needed constantly recoverable.

They have allowed our employees to focus on their jobs because our IT systems are fully monitored and maintained. The downtime we had experienced with our previous provider has been eliminated with the relationship we have with RTC and their proactive strategies.

For peace of mind, a stress-free IT experience, a knowledgable group of professionals, I would unconditionally recommend RTC managed services.

     Excellent  
     Based on 7 reviews 
    
 
 
   
 
 
         Crys Masterson 
 2023-05-03
 
 
  After interviewing several providers, my law firm (Masterson Law) hired Jeremy and his team for IT support. They're personable, professional, responsive, and capable. I would highly recommend their services and will be using them for as long as they'll have me!
  
 
        joshua silverthorne 
 2023-04-27
 
 
  great IT company to work with, responsive and knowledgeable in multiple facets of IT
  
 
        Diane Sousa 
 2023-03-24
 
 
  Just want to say how very impressed we are with James.  He has the best customer service demeanor and is always so friendly and pleasant to talk to on the phone.  We finally got to meet him in person today and found him to be equally personable in the flesh.  He fixed all of our open tickets and answered a lot of other questions we had for him as well.  You've got a rock star of an employee with James and we just wanted to make sure we recognized him to his boss!
  
 
        Linda c 
 2023-03-16
 
 
  RTC has a great team who work efficient and are committed to assisting personal office requests and trouble shooting.
Thank you RTC for the continued great service!
  
 
        Michael M 
 2023-03-15
 
 
  Great IT company
  
 
        POSS Design Ltd 
 2022-12-12
 
 
  A++ top notch IT services - highly recommended. RTC has been our only IT service provider for over 15 years, and we hope they will be for another 15 more. We have yet to run into a problem that RTC hasn't solved quickly and professionally - everything from server implementation/security/maintenance, to employee computer setup/maintenance/support, to custom video conferencing solutions, and all other IT needs. RTC keeps our data secure, and keeps our business running.
  
 
        vandoop 
 2022-11-28
 
 
  Fantastic worry-free IT service and support.  Automatic response to issues before we have time to call.