About Us

We’re your go-to network operations centre and we are all about reinventing your business

RTC Managed Services was founded in 2007 by our president Jeremy Kopp. Once a dedicated IT technician, Jeremy saw the value in developing lasting relationships and creating secure and cost-effective solutions to IT complications. With Jeremy’s passion of assisting small and medium sized businesses in IT infrastructure, he developed a team of like-minded and passionate technicians to execute the professional services that RTC offers today. We recognize how crucial IT is to operating and growing your business smoothly, and we are excited to work with you to reach all of your professional goals. Our satisfaction comes from knowing that we have provided an innovative and effective service from our devoted team that has assisted in your business’s success.

At RTC Managed Services, our technicians love Information Technology. Our experts will work closely with you to ensure that we are developing a plan for your specific needs. We want your business to operate reliably, protected from cyber threats, and at its peak capacity. Our goal is your success, and we take pride in our participation in your business’s growth.

Once a service that only large corporations could afford, we have kept RTC cost effective. It is important for us to be capable of offering small to medium sized businesses the same advantages of having computer, server, and network security. We believe in our clients, so we offer our team of experts at an affordable rate so that you have the freedom to grow your business.

RTC will accomplish this reliability with our clients by proactively managing your systems using automation and advanced detect and response technologies. Our strongly developed Network Operations Centre (NOC) and Security Operations Centre (SOC) are monitoring your systems and identifying any red-flags before they become issues. Our experts are ready to respond to any incoming alerts and to perform complete damage control before an issue can even arise.

We are passionate about the work we do at RTC, and we want to plan for your success! We offer a 24/7 helpdesk with professional, polite, and certified technicians to provide you with personalized support at your fingertips. We understand the importance of working with professionals who anticipate your needs, so we keep our team small to ensure that you’re always communicating with technicians who already know and understand your platform. We want to make your experience with us as effortless as possible so that you can concentrate on your own business needs.

We sincerely look forward to building a continuing relationship with you and being part of your path to success!