About Us

Complete IT Support and IT Service Management for small to medium sized businesses

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We’re your go-to network operations centre and we are all about reinventing your business

RTC Managed Services was founded in 2007 by our president Jeremy Kopp. Once a dedicated IT technician, Jeremy saw the value in developing lasting relationships and creating secure and cost-effective solutions to IT complications. With Jeremy’s passion of assisting small and medium sized businesses in IT infrastructure, he developed a team of like-minded and passionate technicians to execute the professional services that RTC offers today. We recognize how crucial IT is to operating and growing your business smoothly, and we are excited to work with you to reach all of your professional goals. Our satisfaction comes from knowing that we have provided an innovative and effective service from our devoted team that has assisted in your business’s success.

At RTC Managed Services, our technicians love Information Technology. Our experts will work closely with you to ensure that we are developing a plan for your specific needs. We want your business to operate reliably, protected from cyber threats, and at its peak capacity. Our goal is your success, and we take pride in our participation in your business’s growth.

Once a service that only large corporations could afford, we have kept RTC cost effective. It is important for us to be capable of offering small to medium sized businesses the same advantages of having computer, server, and network security. We believe in our clients, so we offer our team of experts at an affordable rate so that you have the freedom to grow your business.

RTC will accomplish this reliability with our clients by proactively managing your systems using automation and advanced detect and response technologies. Our strongly developed Network Operations Centre (NOC) and Security Operations Centre (SOC) are monitoring your systems and identifying any red-flags before they become issues. Our experts are ready to respond to any incoming alerts and to perform complete damage control before an issue can even arise.

We are passionate about the work we do at RTC, and we want to plan for your success! We offer a 24/7 helpdesk with professional, polite, and certified technicians to provide you with personalized support at your fingertips. We understand the importance of working with professionals who anticipate your needs, so we keep our team small to ensure that you’re always communicating with technicians who already know and understand your platform. We want to make your experience with us as effortless as possible so that you can concentrate on your own business needs.

We sincerely look forward to building a continuing relationship with you and being part of your path to success!


What Our Client says

Dr. Walter Heidary

Founder & CEO, Desired Smiles CEO, Childventures Early Learning Academy CEO, One Global Canada Co-CEO, BRED Token Limited

As an owner of multiple businesses, we rely on technologies that are current,predictable, and stress free. RTC has provided us with exceptional service and ensured that our data is safe,secure, and if needed instantly recoverable.

They have allowed our employees to focus on their jobs because our IT systems are fully monitored and maintained. The downtime we had experienced with our previous provider has been eliminated with the relationship we have with RTC and their proactive strategies.

For peace of mind, a stress-free IT experience, aknowledgeable group of professionals, I would unconditionally recommend RTC Managed Services.

Kevin Milne

President & CEO, Marswell Metal Industries

I have used RTC Managed Services for all my IT requirements for over 10 years.Jeremy Kopp and his team are extremelyreliable and conduct themselves in a very professional manner.We are cloud based and their response time to issues is immediate.

We use RTC for all servicesincluding, cyber security, hardware and software procurement, maintenance and support.

Jeremy regularly suggests andrecommends security upgrades andpolicies and then implements. His knowledge is top notch! RTC is a full service company which I highly recommend.

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You can take the first step to reinventing your business by partnering with RTC Managed Services. Just fill out the form below and we’ll be in touch right away.